ZT77 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy applies to all players who register an account on, access or use the ZT77 platform, available at https://zt77.ws, and all associated mobile applications, services and communications (collectively the "Platform"). The policy explains how ZT77 collects, uses, stores and protects the personal data of our Pakistani players.

We have written this policy to be as clear and straightforward as possible. We know most people do not enjoy reading privacy policies — they feel dry and full of jargon. We have made every effort to use plain language while still covering everything that is legally required and practically important for you to know.

ZT77 is the data controller for all personal data collected through the Platform. As data controller, we are responsible for deciding how and why your personal data is processed, and we are accountable for protecting it appropriately.

By registering an account on ZT77, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not create an account or use the ZT77 platform.

ZT77 collects personal data through several different channels — the information you provide directly when registering or using our services, data generated automatically by your use of the platform, and in some cases information received from third-party payment processors and identity verification providers. Here is a full breakdown:

2.1 Information You Provide Directly

• Registration Data: Your full legal name, date of birth, Pakistani mobile number, email address and residential address. This information is required to create your ZT77 account and is used for identity verification, account management and regulatory compliance.
• Identity Verification Documents: Copies of your CNIC (Computerised National Identity Card) or other government-issued identity documents, submitted when KYC verification is requested. These documents are used solely to verify your identity and age and are stored securely with restricted access.
• Payment Information: When you make a deposit or withdrawal on ZT77, we collect information about the payment method used — for example, the mobile number associated with your Easypaisa or JazzCash account, or partial bank account details for IBFT transfers. We do not store full card numbers or mobile wallet PINs.
• Customer Support Communications: When you contact ZT77 support via live chat, email or WhatsApp, the content of those conversations is recorded and stored for quality assurance, dispute resolution and training purposes.
• Voluntary Profile Information: Any additional information you choose to add to your ZT77 profile beyond the mandatory fields.

2.2 Data Generated Automatically

• Device and Browser Data: IP address, device type and model, operating system, browser type and version, screen resolution and language settings.
• Usage Data: Pages visited on ZT77, games played, session durations, click patterns, search queries within the platform, and navigation paths through the site.
• Transaction and Gaming History: Full records of all deposits, withdrawals, bets placed, game outcomes, wins and losses, bonus activations and responsible gaming tool usage on your ZT77 account.
• Location Data: General location data derived from your IP address. ZT77 does not request or collect GPS-level location data from your device.
• Cookie Data: Data collected through cookies and similar tracking technologies as detailed in Section 6 of this policy.

ZT77 uses the personal data it collects for specific, legitimate purposes only. We do not process personal data in ways that are incompatible with the purposes for which it was collected. Here is a complete account of how we use your information:

• Account Creation and Management: To set up your ZT77 account, maintain it, process your login requests, manage your profile settings, handle password resets and keep your account details current.
• Identity and Age Verification: To confirm that you are who you say you are, that you are at least 18 years old and that you are eligible to use the ZT77 platform. This is both a legal requirement and a player protection measure.
• Payment Processing: To facilitate deposits into your ZT77 account via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard, and to process withdrawal requests back to your chosen payment method.
• Game Service Delivery: To provide access to all ZT77 games including Teen Patti, Andar Bahar, Aviator, jackpot slots, fishing games, virtual sports and PSL betting, and to record accurate game results and balances.
• Fraud and Security: To detect, investigate and prevent fraudulent transactions, multiple account creation, identity fraud, money laundering, bonus abuse and any other prohibited activity defined in ZT77's Terms and Conditions.
• Customer Support: To respond to your queries, investigate complaints, resolve disputes and provide technical assistance through ZT77's 24/7 support channels.
• Responsible Gaming: To implement and monitor deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion requests, and to identify patterns of play that may indicate a need for intervention.
• Regulatory Compliance: To comply with our licensing obligations, anti-money laundering (AML) requirements, know-your-customer (KYC) regulations and any other legal obligations applicable to ZT77's operations.
• Platform Improvement: To analyse how Pakistani players use the ZT77 platform, identify areas for improvement, test new features and optimise the overall user experience.
• Marketing Communications: Where you have opted in, to send you information about ZT77 promotions, bonuses, new games and special offers. See Section 11 for full details and your opt-out options.

Every processing activity at ZT77 is carried out on the basis of one or more of the following lawful grounds. Knowing which legal basis applies helps you understand your rights in relation to that data:

• Contractual Necessity: Processing that is necessary for ZT77 to perform the contract between us — i.e., to provide you with the gaming services you signed up for. This covers account management, game service delivery, payment processing and withdrawal handling.
• Legal Obligation: Processing that ZT77 is legally required to carry out under applicable licensing law, anti-money laundering regulations or other statutory obligations. This includes KYC verification, transaction monitoring and regulatory reporting.
• Legitimate Interests: Processing that ZT77 undertakes in pursuit of its legitimate business interests, where those interests do not override your fundamental rights and freedoms. This covers fraud prevention, platform security, analytics and platform improvement.
• Consent: Processing that you have specifically agreed to — primarily direct marketing communications. Where consent is the basis, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To be completely clear upfront: ZT77 does not sell your personal data to any third party for marketing or commercial purposes, ever. When we share data with external parties, it is strictly because doing so is necessary to operate the platform, comply with our legal obligations, or protect our players.

5.1 Categories of Third Parties We Share Data With

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and card payment processors. We share the minimum transaction data necessary to facilitate your deposits and withdrawals. These providers are bound by their own data protection obligations and strict contractual requirements from ZT77.
• Identity Verification Providers: Specialist KYC service providers who assist ZT77 in verifying the identity and age of players. These providers handle your CNIC and identity document data in accordance with regulated KYC processes.
• Game Software Providers: The software companies who supply the games available on ZT77. These providers may receive anonymised or pseudonymised player data to facilitate game functionality, but do not receive personally identifiable information beyond what is strictly necessary for game operation.
• Cloud and Infrastructure Providers: The cloud hosting services that store ZT77 platform data. These providers operate under strict data processing agreements with ZT77 and have no right to access your data for their own purposes.
• Fraud Prevention and Security Services: Specialist fraud detection and cybersecurity services that help ZT77 identify and prevent fraudulent activity, account takeovers and unauthorised access attempts.
• Regulatory and Law Enforcement Authorities: Where required by our gaming licence or by applicable law, ZT77 may be obligated to share data with regulatory bodies or law enforcement agencies. We will always seek to minimise the scope of any such disclosure.

5.2 International Data Transfers

Some of ZT77's third-party service providers are located outside Pakistan. Where personal data is transferred internationally, ZT77 ensures that appropriate safeguards are in place, including contractual data protection clauses that provide equivalent protection to the standards applied within ZT77's own operations. We do not transfer data to countries with inadequate data protection standards without first implementing these safeguards.

Like virtually every online platform, ZT77 uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience and understand how our Pakistani players use the site. Here is exactly what we use and why:

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent the ZT77 platform from functioning correctly — you will not be able to log in or play games without session cookies active.

ZT77 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active ZT77 account plus a minimum of 5 years after account closure. This is required for AML compliance and regulatory audit purposes.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of 7 years following the transaction. This meets the financial record-keeping requirements of ZT77's gaming licence.
• Gaming History: Full game history records are retained for 5 years from the date of each gaming session. These records are available to you through your ZT77 account history and are used for dispute resolution.
• Customer Support Records: Support conversation logs are retained for 3 years from the date of the interaction, to allow for re-review in the event of ongoing disputes or regulatory enquiries.
• Marketing Data: Where you have opted in to marketing, your contact details are retained for that purpose until you opt out. Upon opt-out, marketing data is deleted within 30 days.
• Device and Usage Analytics: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data. Identifiable device and usage data is deleted within 2 years of collection.

When your personal data is no longer required for any of the above purposes, ZT77 will securely delete or anonymise it. You may request early deletion of your personal data subject to our legal obligations to retain certain records — see Section 9 for details of your right to erasure.

Protecting your personal data is not just a legal obligation for ZT77 — it is a core part of building the trust that Pakistani players place in us. We implement a multi-layered security approach across our entire platform:

Despite these measures, no internet-based service can guarantee absolute security. ZT77 will notify affected players without undue delay in the event of a personal data breach that poses a high risk to your rights and freedoms, as required by applicable law.

As a Pakistani player using ZT77, you have meaningful rights over your personal data. These rights are not just procedural boxes — we take them seriously and have built processes to support them properly.

To exercise any of the above rights, contact ZT77's data protection team at support@zt77.ws with the subject line "Data Rights Request". Include your registered ZT77 account mobile number and a clear description of your request. We will acknowledge your request within 3 business days and provide a full response within 30 days.

ZT77 is an adults-only platform. Our services are strictly for persons aged 18 and over. ZT77 does not knowingly collect or process the personal data of anyone under 18 years of age.

If ZT77 discovers or is notified that a registered account belongs to a person under 18, we will immediately close the account, delete the associated personal data to the extent permitted by our legal obligations and return any remaining balance to the payment method used for the deposit — subject to verification of the account holder's true identity.

If you are a parent or guardian and believe your child has registered an account on ZT77 without your knowledge, please contact us immediately at support@zt77.ws. We will investigate and act promptly.

ZT77 would like to keep you informed about new games, promotional offers, bonuses and special events available on the platform. We will only send you marketing communications where you have actively opted in to receive them.

Marketing communications from ZT77 may be sent via:

• SMS to your registered Pakistani mobile number
• Email to your registered email address
• Push notifications via the ZT77 mobile app (where installed and permitted)
• WhatsApp messages to your registered number (where you have specifically opted into WhatsApp marketing)

You can opt out of ZT77 marketing communications at any time in any of the following ways:

• Via your ZT77 account settings under "Communication Preferences"
• By clicking the unsubscribe link in any ZT77 marketing email
• By replying STOP to any ZT77 marketing SMS
• By contacting ZT77 support at support@zt77.ws

Opting out of marketing communications will not affect your ability to use the ZT77 platform or receive transactional and service communications — such as deposit confirmations, withdrawal notifications, account security alerts and support responses. These communications are essential to the operation of your account and cannot be opted out of while your account is active.

ZT77 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law or the services we offer. The "Last Updated" date at the top of this page will always reflect the most recent revision.

For material changes that significantly affect how we process your personal data or your rights as a player, ZT77 will notify you via your registered email address or through a prominent notice on the ZT77 platform prior to the changes taking effect. For routine updates and minor clarifications, the updated policy will be published directly without individual notification.

Your continued use of the ZT77 platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to report a suspected data breach or have any other privacy-related concern, please contact ZT77 through the following channels:

• Privacy Queries (Email): support@zt77.ws — use subject line "Privacy Policy Query" for fastest routing to the right team member
• Data Rights Requests: support@zt77.ws — use subject line "Data Rights Request" and include your registered mobile number
• General Support (Live Chat): Available 24/7 directly within the ZT77 platform — average response under 3 minutes
• Urgent Security / Breach Reports: support@zt77.ws — mark as urgent; the ZT77 security team monitors this inbox continuously

ZT77 is committed to handling all privacy-related communications with the same care and professionalism we apply to the rest of our platform. We will acknowledge data rights requests within 3 business days and provide substantive responses within 30 days.